tekservePOS

tekREVIEW Newsletter

 Updates and Analysis for Retail IT Teams

 #15  Tuesday 22 December 2009

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Can your PC Breath?

Overheating can cause a lot of damage to your PC. To avoid this damage, there are several ways to ensure proper ventilation most of which are free. The easist thing to do is to make sure your PC or POS has a enough breathing room on all sides that have vents. The standard is 3 to 4 inches. This can be challenging in tight cash wraps - so place as much room as you can allow.

 

Secondly, ensure that the vents of the PC or POS is clear of papers, supplies or dust bunnies - all of which can hinder the fans effectiveness.

 

Click here for more tips on how to keep your PC cool.

 

 

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Bob's Technical Insights: Hand Held Scanners

December 21, 2009

It's 3 days before Christmas and all through your stores, shoppers are stirring with purchases galore. Shoppers hold thier purchases in their arms with care in hopes that the checkouts will soon be bare. When, what to their wondering eyes should appear, but no cashiers checking and lines frozen still.

 

If your hand-held scanners are holding up your lines in the busiest season of this year - try these tips to get things up and running quickly.


Dead Scanners:

  • Is your register powered on? Remember any scanner that is connected to a register with a cable draws power from the base unit.
  • Is the cable loose on the base unit? Power off your base unit, disconnect and reconnect the cable in the same port. Turn the base unit on.
  • Did the scanner beep? Some scanners omit a beep to confirm the scanner is getting power from the base unit. Also, some scanners have a trigger needs to be pressed to “wake” up the scanner.


Gibberish or unrecognizable numbers or letters from the read of your scanner
Your scanner may need to be re-programmed. If you have been provided with the re-programming barcodes, please rescan the barcodes. (If you do not have the re-programming barcodes, contact your helpdesk for further instructions.) Restart your register.

 

Happy holidays!

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GS1 DataBar Sunrise: Are You Ready? - Mon, 21 December

Submitted by Honeywell Scanning & Mobility

The next major Sunrise date in the US for GS1 DataBar™ is almost upon us. GS1 US had recommended, "that retailers in the business of selling loose produce and processing manufacturer coupons begin preparing point-of-sale hardware and software systems to scan and process GS1 DataBar symbols and numbers by January 1, 2010."

 

Ubiquitous use of these smaller, data-rich bar codes by January 1, 2010 will not quite be a reality, yet their use is becoming more pervasive, and the benefits of their eventual full implementation should neither be dismissed nor ignored.

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From the president's MacBook

Our PED/ PIN Pad Encryption facility is up and running! Only "street legal" for about 30 days and to date, about 10,000 units in the queue to be encrypted.... We are quickly learning - there is still much to be learned here! As we go through the process, we thought we might be able to provide some additional "value" in this area to our customers by sharing some of what we are learning.

 

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tekservePOS News

tekservePOS recently upgrading all ballasts and lighting in its 40,000 sq. ft. warehouse and production area reducing its carbon footprint by 24 cars which equates to over 30% savings in energy bills per year all while providing more and better quality lighting for the technicians and warehouse employees.

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Through a combination of an event called The Amazing Retail Race and a tekservePOS internal holiday drive, retailers, vendors and employees filled a holiday wish list for over 40 kids at the Lydia Home and stocked the Safe Family closet.

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tekservePOS announced today the appointment of Robert Pring to COO of tekservePOS. In his new position, Pring will be responsible for formulating business strategies and operational plans to ensure the competitive position and profitability of the tekservePOS.

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