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tekREVIEW Newsletter

 Updates and Analysis for Retail IT Teams

#23  Thursday 19 August 2010

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Don't forget the cable...

When sending in equipment for repair that uses a separate power supply or communication cable, be sure to send it along with the repair. Sometimes the problem is actually the communication cable and not the device. For example, there could be a pinched wire inside the cable that is not visible on the outside. By including the cable, we can cover all possible scenarios for the device, eliminating a NTF and ensuring the unit is fixed properly the first time!

 

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By Leslie Hand, IDC Retail Insights

Retailers, including Dillard's, JCPenney, Bloomingdale's and American Apparel have publically talked about their RFID tagging efforts over the course of the last couple of years, with no particular public attention or concern. But when news was released that Walmart is RFID tagging garments, the media went nuts as claims ran the gamut from concerns about consumer privacy and surreptitious motives to RFID redo circa 2004.

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