tekservePOS & Partner News

Join tekSPERTS, a new LinkedIn Group Today! - Tue, 17 August

Are you part of tekSPERTS, the hottest new group on LinkedIn?If not, get registered today and find out how other like-minded retailers are dealing with new technologies and trends and every day challenges within the retail environment. Don’t miss out on this opportunity to connect with other retailers, share your knowledge and find out some interesting facts! Join today.

Visit tekservePOS at the VeriFone Retail Payments Conference, Sept. 15 - 17 - Tue, 17 August

VeriFone will once again host their Retail Payments Conference, Sept. 15 - 17 at the Don CeSar Beach Resort & Spa in St. Pete Beach, Florida. Retailers attending the event are guaranteed the most up-to-date information on PCI and overall store security. Enjoy great networking opportunities, attend strategic workshops and experience exciting general sessions focused on key topics for today's Retailers. Register now!

New Key Injection Services for pin pad devices from tekservePOS - Thu, 22 July

tekservePOS, a POS technology and IT solutions provider, is excited to be able to better serve its customers by offering key injection services for pin pad devices. Since proper key injection is crucial to protecting PIN / credit card information, retailers need to be able to trust the partner providing this service. As a Certified ESO (Encryption Service Organization) with a state-of-the-art key injection facility, tekservePOS can now become an integral part of your PCI strategy by providing the highest level of security and compliance with every key injection performed.

Profit Potential Of Cross-Channel Shoppers Increases Push For Visibility At Store Level

August 17, 2010

One of the top business challenges facing retailers today is having the ability to track customer shopping experiences across a variety of channels. By gaining a more complete view of customer activity via online and in-store, as well as mobile and social networking sites, retailers can leverage their ability to increase sales and improve customer loyalty.

As a matter of fact, a recent RIS Thought Leadership report illustrates that multi-channel retailers project the most gain (83%) at the in-store level, compared to 11.9% in e-commerce, 4.7% in direct and call-center, and 0.4% in m-commerce.

Bottom line is that cross-channel customers are more profitable than single channel customers “which makes them worthwhile to pursue,” says Nikki Baird, Principal Analyst, Retail Systems Research RSR.

Within their recent study “The Cross-Channel Wake-up Call,” RSR discovered that three of the top four technology enablers valued by survey respondents were all about creating visibility: customer visibility, inventory visibility and enterprise analytics.

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Technology Spotlight: Touch Screens

Built on the platform of the world’s best-selling single-line laser barcode scanner, Honeywell’s Voyager 1200g delivers aggressive scan performance on virtually all linear barcodes, including poor quality and damaged codes. Updated object detection, and automatic in-stand detection and configuration enable class-leading presentation scanning that maximizes throughput. Superior scan performance matched with a reliable design combine to provide a versatile linear scanning solution suitable for a wide variety of applications.

Check out this video to see it in action!

Walmart's RFID Efforts in Apparel – Not What Some Might Have You Believe - Thu, 12 August

By Leslie Hand, IDC Retail Insights

Retailers, including Dillard's, JCPenney, Bloomingdale's and American Apparel have publically talked about their RFID tagging efforts over the course of the last couple of years, with no particular public attention or concern. But when news was released that Walmart is RFID tagging garments, the media went nuts as claims ran the gamut from concerns about consumer privacy and surreptitious motives to RFID redo circa 2004.

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Video Blog: Why tekSESSIONS?

Don't forget the cable...

When sending in equipment for repair that uses a separate power supply or communication cable, be sure to send it along with the repair. Sometimes the problem is actually the communication cable and not the device. For example, there could be a pinched wire inside the cable that is not visible on the outside. By including the cable, we can cover all possible scenarios for the device, eliminating a NTF and ensuring the unit is fixed properly the first time!

tekservePOS & Partner News

Profit Potential Of Cross-Channel Shoppers Increases Push For Visibility At Store Level

Other top articles in August:

Technology Spotlight: Touch Screens

Video Blog: Why tekSESSIONS?

Don't forget the cable...