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tekREVIEW Newsletter

 Updates and Analysis for Retail IT Teams

#22  Thursday 22 July 2010

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Don't forget the cable...

When sending in equipment for repair that uses a separate power supply or communication cable, be sure to send it along with the repair. Sometimes the problem is actually the communication cable and not the device. For example, there could be a pinched wire inside the cable that is not visible on the outside. By including the cable, we can cover all possible scenarios for the device, eliminating a NTF and ensuring the unit is fixed properly the first time!

 

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You ask a lot of your IT systems. And the reality is, to make your business more agile you ask even more. If your IT staff spends all of their time worrying about security, uptime and capacity problems, they won’t be working with you to drive innovation. You need your infrastructure to help you in the marketplace, to help you innovate, to help you be more competitive, to help you succeed.

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