tekservePOS

tekREVIEW Newsletter

 Updates and Analysis for Retail IT Teams

#22  Thursday 22 July 2010

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tekservePOS & Partner News

tekservePOS, a POS technology and IT solutions provider, is excited to be able to better serve its customers by offering key injection services for pin pad devices. Since proper key injection is crucial to protecting PIN / credit card information, retailers need to be able to trust the partner providing this service. As a Certified ESO (Encryption Service Organization) with a state-of-the-art key injection facility, tekservePOS can now become an integral part of your PCI strategy by providing the highest level of security and compliance with every key injection performed.

RFID technology solutions are still in the early adoption stage within the retail sector, but successful pilots in the apparel and grocery verticals are raising awareness and interest in the impact the technology can have at an item level. Illustrating that interest, 79 percent of retailers surveyed place a high priority on in-store efficiency gains as a motivator for RFID implementation, according to Aberdeen’s latest report “Item-Level RFID Tagging in Retail.”


With benefits such as faster floor replenishment, enhanced inventory accuracy, better location visibility, reduced theft, and spotlighted in recent pilot rollouts, many retailers are taking a second look at the benefits of using RFID technology at the item-level.

 

The RFID movement in retail seemed to lose steam after Wal-Mart backed off its aggressive mandate requiring all of their suppliers to ship their products with RFID tags at the case and palette level. However, it has recently gained momentum again, particularly in the apparel sector, when American Apparel paved the way two years ago with a monumental item-level RFID pilot program that now sets the bar for the future of retail.
 

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Product Spotlight: Global Bay Mobile Solutions

With the holiday season fast approaching, retailers are stepping up their game to prepare to offer the best shopping experience possible. We've heard tons about cross-channel, social media sites, mobile: all aimed to drive people to the stores. But what happens once you get them in the stores? How can you enhance the experience and make it simple to find and purchase what they are looking for?

 

Consider this: a big-box retailer that installs interactive displays throughout its stores can help customers choose the right product or service even when a sales rep is not available.

 

submitted by IBM


You ask a lot of your IT systems. And the reality is, to make your business more agile you ask even more. If your IT staff spends all of their time worrying about security, uptime and capacity problems, they won’t be working with you to drive innovation. You need your infrastructure to help you in the marketplace, to help you innovate, to help you be more competitive, to help you succeed.

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New social media avenues to help retailers connect

 

 

Don't forget the cable...

When sending in equipment for repair that uses a separate power supply or communication cable, be sure to send it along with the repair. Sometimes the problem is actually the communication cable and not the device. For example, there could be a pinched wire inside the cable that is not visible on the outside. By including the cable, we can cover all possible scenarios for the device, eliminating a NTF and ensuring the unit is fixed properly the first time!