tekservePOS

tekREVIEW Newsletter

 Updates and Analysis for Retail IT Teams

#18  Thursday 18 March 2010

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Can your PC Breath?

Overheating can cause a lot of damage to your PC. To avoid this damage, there are several ways to ensure proper ventilation most of which are free. The easist thing to do is to make sure your PC or POS has a enough breathing room on all sides that have vents. The standard is 3 to 4 inches. This can be challenging in tight cash wraps - so place as much room as you can allow.

 

Secondly, ensure that the vents of the PC or POS is clear of papers, supplies or dust bunnies - all of which can hinder the fans effectiveness.

 

Click here for more tips on how to keep your PC cool.

 

 

Key Encryption Tips Worth Sharing: Own Your Own Key

March 17, 2010

Our PED/ PIN Pad Encryption facility is up and running! Only "street legal" for about 30 days and to date, about 10,000 units in the queue to be encrypted.... We are quickly learning - there is still much to be learned here! As we go through the process, we thought we might be able to provide some additional "value" in this area to our customers by sharing some of what we are learning.

 

One thing that is worthy of passing along is: Watch who "owns" your banking encryption keys. There seems to be a better way to go about this than what seems to be the industry standard. From what we've seen, retailer's banking encryption keys are typically owned by their processor (think First Data). The challenge with this is, if you want to shop your relationship to say, Chase Paymentech, you will not be able to make that change without touching every unit in the field already deployed to put the new vendor's key in the PIN PADS.

 

How to avoid this? When negotiating your deal with the processor, negotiate the fact that you want to own your own key, NOT the processor. This will provide you with the flexibility to switch vendors whenever you want without having to update the key each time.

 

We'll keep you informed of any other tidbit's we learn along the way.

 

Happy Spring!

John Pruban

President

tekservePOS

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Key Encryption Tips Worth Sharing

Our PED/ PIN Pad Encryption facility is up and running! Only "street legal" for about 30 days and to date, about 10,000 units in the queue to be encrypted.... We are quickly learning - there is still much to be learned here! As we go through the process, we thought we might be able to provide some additional "value" in this area to our customers by sharing some of what we are learning.

 

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tekservePOS & Partner News

tekservePOS is a proud sponsor of the 4th annual RIS Retail Technology Conference set for April 7 - 9 at the the Ritz-Carlton Orlando Grande Lakes. This conference is the perfect learning and networking event for retail executives who want to hit the ground running as the economy breaks out and heads into recovery.

Epson has recently introduced the newest member of its printer family, the Epson TM-T70. This compact, all-front access receipt printer is designed to fit where space is limited. For example, retailers can mount this receipt printer under a counter or on a shelf to free up space.