The opportunity to engage customers in the aisles and influence market basket size with dynamically served content would appear like a simple business case, but the reality for most retailers who have deployed digital signage is that the media is much more complex than other marketing channels.
In an attempt to offset costs and solve the need to fill their screens with content, many retailers have turned to one of hundreds of different digital signage networks. The downside of outsourcing digital signage, however, is that the network is often disconnected from other core technologies in the store.