Adding Efficiencies To The Hardware Procurement Process
March 24, 2011
CIOs are dealing with a full plate just keeping today’s “digitized” store running efficiently. Along with the new technologies entering the space at a meteoric rate, come more options and more research. On top of it all, retailers are being asked to do more with less and to get it done for the lowest possible price, which means more RFPs, more auctions, and at least 2 or 3 bids every time they make a purchase.
The good news is you’re not alone. If this scenario sounds familiar, you might want to consider aligning with a partner who can help you with your hardware procurement. There are a number of purchasing companies out there that can help you negotiate pricing in terms.
As we’ve expanded this service with many of our larger customers, we’ve found that our knowledge of the products and the space has provided not only cost-savings but other efficiencies as well, which address the three core areas of the procurement process:
• Research – RFP management, auction execution
• Negotiation – Typically an extension of volume discounts
• Fulfillment – Basic order processing and handling cost-plus purchasing programs
However, by taking advantage of our deep knowledge of products and our customers’ formats and service needs, we have been able to extend our value at each level.
For instance, at the research level, in addition to the services offered with the traditional model, we’ve been able to extend outstanding technical assistance to companies—whether it’s providing insight into next generation products or competitive products for existing platforms.
At the negotiation level, we have leveraged our access to the exclusive OEMs to get companies the best possible price. And, at the fulfillment level, we have provided staging, field service and installation of purchased assets, which is where we have seen retailers find the highest value overall.
So, we want to know: How are YOU handling your hardware procurement needs? Join our LinkedIn Group, Retail tekSPERTS to share your procurement issues with like-minded peers or gain valuable insight into your current situation.
In the meantime, if you’re interested in learning more about the hardware procurement solutions tekservePOS provides, we have your totalSTORE solution. And remember to follow us on Twitter @tekservePOS and “Like” us on Facebook for all of the latest developments in retail technology!
John Pruban, President, tekservePOS