Benefits:

• No downtime, a whole new system shipped to you immediately
• Leverage Tekserve POS technical resources to expand your reach
• Brand Tekserve service under your company’s name
• Sell services with significant margins for markup

Service Plan Options:

On-site Service Plan(with On-Site Technician)
Tekserve POS will dispatch technician to the POSIFLEX customer's location and ship spare components and/or whole units via Next Day advanced shipment (within the continental U.S.). Tekserve POS will also arrange for the return of the defective product, freight prepaid. Services can be requested Monday thru Friday until 6 p.m. CST for Next Day repair (including Saturday). Issues reported to Tekserve POS (www.tekservepos.com) on a Saturday, prior to 11 a.m. CST will result in service being scheduled for the next business day.

Equipment Covered:		1. KS Series 6315 POS Terminal with Power Adapter 2. JIVA Series 8415 POS Terminal with Hard Drive and Power Adapter 3. POSIFLEX JIVA Series 5715, 5815 POS Terminal including Power Adapter 4. POSIFLEX JIVA Series 8015-AT, JIVA 8015-IR POS Terminal with Hard Drive and including Power Adapter 5. POSIFLEX Hybrid POS HT4212 POS Terminal 6. POSIFLEX Cash Drawer, model# CR4210C 7. POSIFLEX Thermal Receipt Printer, model # PP7000 8. POSIFLEX Rear Customer Display, model # PD302C 9. POSIFLEX Magnetic Stripe Reader, model # SD2008002 (MSR) and SD 2008032 (MSR+FP combo)
Installation:		On-Site Technician
Rate:		CALL YOUR AUTHORIZED POSIFLEX DISTRIBUTOR

Next-Day Customer Assist (without On-Site Technician)
Tekserve POS maintains an inventory of customer specific equipment and dispatches a unit prior to receiving back the defective unit. This service includes the Next Day advance shipment of spare components and/or whole units to POSIFLEX customer locations (within the continental U.S.). Tekserve POS will also arrange for the return of the defective product, freight prepaid. Services can be requested Monday thru Friday until 6 p.m. CST for Next Day repair (including Saturday). Issues reported to Tekserve POS (www.tekservepos.com) on a Saturday, prior to 11 a.m. CST will result in service being scheduled for the next business day.

Equipment Covered:		1. KS Series 6315 POS Terminal with Power Adapter 2. JIVA Series 8415 POS Terminal with Hard Drive and Power Adapter 3. POSIFLEX JIVA Series 5715, 5815 POS Terminal including Power Adapter 4. POSIFLEX JIVA Series 8015-AT, JIVA 8015-IR POS Terminal with Hard Drive and including Power Adapter 5. POSIFLEX Hybrid POS HT4212 POS Terminal 6. POSIFLEX Cash Drawer, model# CR4210C 7. POSIFLEX Thermal Receipt Printer, model # PP7000 8. POSIFLEX Rear Customer Display, model # PD302C 9. POSIFLEX Magnetic Stripe Reader, model # SD2008002 (MSR) and SD 2008032 (MSR+FP combo)
Installation:		Customer assist
Rate:		CALL YOUR AUTHORIZED POSIFLEX DISTRIBUTOR

Please call Rick Legue at Tekserve POS at 888-828-1130 ext. 106 to request additional information on the POSIFLEX Rapid Exchange Program.