Tekserve POS maintains ready inventory of customer specific equipment and dispatches a unit prior to receiving the defective one back.
Ideal For:
Retailers who do not perform their own service or employ field technicians. Retailers who currently rely on the OEM or other third party providers of service. Retailers looking to consolidate maintenance providers.
Turnaround Time:
When faulty unit is received back, it is repaired and returned to ready inventory stock within 5-7 business days.
Warranty On Repair:
90 days
Freight Costs:
Tekserve POS pays freight out and customer pays return freight. Tekserve POS also offers return management services to pick up defective equipment.
Freight Method:
Customer specifies. Typically ADX unit is next-day or 2-day freight and return unit is sent ground.
Installation:
Customer assist or Tekserve POS Technician (see POS Express Field Services).
Combining these services with our hardware and software offerings allows Tekserve POS to be a single-source solution provider for your company.
