Retail Hardware Repair Services, POS Equipment Repair & Maintenance
tekservePOS’ Repair Service offering allows retailers to have equipment repaired with or without being under a maintenance contract. Retailers simply send in the equipment to be repaired and it is returned in an agreed upon amount of time.
| Offering: |
Customer sends defective equipment to tekservePOS for repair. The equipment is then repaired and returned to customer.
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| Ideal For: |
Self-maintenance retailers. Retailers who employ their own field technicians or supply their own spares to the stores.
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| Turnaround Time: |
Customer specifies. Typically 5-7 days.
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| Warranty On Repair: |
90 days
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| Freight Costs: |
Customer pays freight to tekservePOS. tekservePOS pays return freight.
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| Freight Method: |
Customer specifies. Typically ground freight.
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| Installation: |
Customer Assist or On-Site Labor
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| Options: |
On-Site Labor, Staging, Return Management and Make to Stock.
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