Buyer - Finance

Position Available: Immediately

Location: Hoffman Estates, IL

The Buyer’s responsibilities include, but are not limited to:

 All inventory and service purchases for the company
 Managing inventory levels for Technical Services
 Purchasing parts for the Hardware area
 Supporting the Sales Department in the drop-ship purchase cycle
 Contracting on site services and materials for Field Services
 Purchasing misc supplies
 Managing all open orders and expediting them to ensure timely delivery
 Maintaining constant cost analysis and cost/inventory reduction program
 Working with the Receiving area to resolve discrepancies and with Accounts Payable on price disputes

This position requires a Bachelor’s degree and 3-5 years of prior experience in materials management of POS or technology related parts and equipment. It also requires exceptional interpersonal skills and the ability to communicate with a variety of audiences along with taking initiative in resolving problems and making recommendations.

Click here to apply!

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Client Executive - Client Services

Position Available: Immediately

Location: Hoffman Estates, IL

The Client Executive (CE) is responsible for the execution of services, projects and products sold to our customers as well as maintaining and enhancing the customer relationship. The CE is customer facing working with a variety of customer personnel from senior management downward. The CE works as a liaison between the customer, internal staff and 3rd parties in serving the customer’s needs. The CE also works closely with the Sales Executive whose primary role is to sell products and services to our customers. Together, they form the cornerstone of the account team.

The Client Executive is augmented by additional personnel in a number of areas including Project Management and Account Coordination. Various resources from these areas are assigned to work with the CE to accomplish project management and logistical activities associated with a specific customer or customer activity. The CE retains overall responsibility for these activities while work is performed by others.

Skill and experience requirements:

• 5 Years or more of Account or Client/Relationship management
• Strong account management, business management and relationship building skills
• Resourceful, strategic, analytical, persuasive and an effective leader in dealing with customers
• Proven abilities to set realistic expectations and subsequently meeting or exceeding those expectations with the customer
• Strong fundamental project management skills including project planning, organizing, managing and successfully executing projects
• Team player who can foster collaboration and build consensus within cross functional areas
• Excellent verbal and written communications skills
• Ability to prioritize multiple projects and function independently to meet deadlines
• Proficient with PC software applications including Windows, Word, Excel, Project, PowerPoint and Visio
• Retail Experience a plus
• Bachelor's Degree or higher

Click here to apply!

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Project Manager - Client Services

Position Available: Immediately

Location: Hoffman Estates, IL

The Project Manager (PM) is responsible for the creation and execution of project plans sold to our customers. A critical part of the job is maintaining and enhancing the customer relationship. The PM is customer facing working with a variety of customer personnel from senior management downward. The PM works as a liaison between the customer, internal staff and 3rd parties in serving the customer’s needs. The PM also works closely with the Client Executive and/or the Sales Executive, whose primary roles are to sell products and services to our customers.

The Project Manager is augmented by additional personnel in a number of areas including Operations, Administration, Accounting and Account Coordination. Various resources are assigned to work with the PM to accomplish project management and logistical activities associated with a specific project or customer activity. The PM retains overall responsibility for these activities while work is performed by others.

Skill and experience requirements:

- Must have experience managing projects that include Project Planning, Budgets, Statements of Work, Contracts and Process Documentation

- Strong interpersonal skills with the ability to communicate with a variety of audiences

- Knowledge of operating procedures and systems

- Possess the ability to ensure procedures and systems are being followed

- Comfortable in a fast-paced, entrepreneurial corporate culture and the standards and work ethic consistent with that environment

- Independent management experience with a proactive approach to identifying opportunities for improvement and implementing successful solutions

- Able to create and sustain a positive environment for customers and associates through leadership, proper training and coaching

- Requires considerable judgment and initiative in resolving problems and making recommendations.

Click here to apply!

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Staffer - Field Services

Position Available: Immediately

Location: Hoffman Estates, IL

The Staffer assigns technical field resources to each field service request that is not automatically assigned and tracks the field service resource to the scheduled event. These assignments are based on required skills and work history for each service event. The Staffer has the ability to negotiate the cost of the field service event with the service technician and will maintain labor cost within the department manager’s given boundaries. The Staffer additionally ensures that field service technicians arrive as assigned to the field service appointments using verbal and automated interactions with the field service technician.

Skill and experience requirements:

3-5 years experience in a technical service or field service environment
Must be authorized to work in the U.S.
Ability to work a flexible schedule that may include nights, weekends, overtime and on-call
Analytical and problem solving skills
Interpersonal skills to interact with customers, team members and support personnel
Convey a professional image and deal confidently with technical problems
Excellent customer service and verbal communication skills
Ability to read schematic drawings

Click here to apply!

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Contract Field Technicians

Position Available: Immediately
Location: Nationwide

We are currently looking for skilled and talented technicians who want to become a partner and extension of our company. Currently we are looking for technicians with experience in the following areas:

Ethernet Cabling Installation
Network Installation and Configuration
Wireless Site Surveys, Configuration and Installation
Point of Sale Terminal Installation and Troubleshooting
Phone System Installation, Configuration and Troubleshooting

tekservePOS believes in the value of quality work and partnership. And to meet the service needs of our customers, we need technicians who share the same values. We reward quality work with accurate and fast pay cycles (in most cases,15-day turnaround) as well as ample job opportunities. In other words, if you work hard for us we will keep you busy. tekservePOS often becomes a primary source of revenue for our top technicians and can be for you as well.