tekservePOS News
November 23, 2011
N.E.W. Customer Service Companies (NEW) today released data showing that repairs of some popular tech gadgets cost 50 to 100 percent of the original product purchase price. With the “it” gifts this holiday season being tablet computers and e-readers, the data details important information consumers should consider when purchasing gifts.
Based on claims data from NEW, the top reason that tablets fail is LCD failure. The average cost to repair, including parts and labor, is about $228, which is approximately 50 percent of the average estimated purchase cost of $423. Other top reasons for tablet failure are, in order of frequency, digitizer failure (with the average cost to repair at $228) and main board failure (with the average cost to repair at $328).
The leading cause of e-reader repair based on NEW claims data is LCD screen/digitizer failure, which costs on average $148 to fix. This repair cost is 75 to 125 percent of the average cost of e-readers, which NEW estimates is $149. Another leading cause of e-reader failure is motherboard failure, which comes in on average at $168 to repair.
November 21, 2011
Visa and mobile shopping app, shopkick, just announced a partnership that is expected to add incentive to future shopping trips. With this new venture, shopkick app users can now qualify for valuable rewards just for paying for purchases with a Visa card.
In addition, shopkick lets mobile users earn more redeemable kicks™ by choosing to link their eligible Visa debit or credit card into its new Buy & Collect program and then making qualifying purchases at participating shopkick merchants with the linked card. Shopkick users also have the option to earn more rewards while shopping in their favorite stores and merchants can increase sales and better measure the effectiveness of their location-based marketing efforts.
In keeping with best practices of security and privacy, consumers must opt-into the program to participate. They receive detailed information on how the program works and can conveniently opt-out at any time.
November 16, 2011
Channelinsight, provider of channel sales management solutions, recently announced that it’s teaming up with hawkeye, a global channel agency. This new alliance is expected to revolutionize channel sales management by providing smart and effective channel programs based on accurate, standardized and enriched channel sales data.
Additionally, hawkeye and Channelinsight together expect to transform channel sales by:
- Developing targeted, automated, measurable partner programs based on actionable and validated data;
- Enabling in-program course corrections using real-time performance metrics;
- Driving incentives and rewards programs that can be accurately assigned and measured;
- Increasing partner loyalty with timely, accurate and secure payments.
The Channelinsight and hawkeye solutions are available now and seamlessly integrate with the Salesforce CRM platform.
November 16, 2011
VeriFone Systems, Inc. recently announced it has signed a definitive agreement with Nordic Capital Fund V ("Nordic Capital") to acquire Point, Northern Europe's largest provider of payment and gateway services and solutions for retailers. VeriFone intends to extend the Point platform throughout the region and beyond, with the aim of creating the world's largest infrastructure for rapid deployment of alternative payments.
VeriFone will pay approximately €600 million to acquire all of the equity of Point and will also retire at closing existing Point debt of approximately €170 million. The acquisition is expected to close by the end of 2011, and is subject to customary closing conditions. The transaction is expected to be accretive to non-GAAP earnings by $0.08 to $0.10 per fully diluted share in fiscal 2012 and $0.30 to $0.35 in fiscal 2013.
Point, based in Stockholm, has operations in 11 Northern European countries and serves a captive network encompassing almost 475,000 merchant contracts. Through this network, Point offers retailers a full range of services and solutions, including point-of-sale technology and support, gateway services, card encryption services, and multi-channel e-commerce processing. Point's recurring subscription services model ensures its customers always have the latest security, compliance and technological capabilities as well as uninterrupted and secure access to a broad range of mission critical services. Point efficiently passes transactions along from its network of gateways to a broad range of acquiring banks and processing entities.
November 06, 2011
VeriFone recently announced the acquisition of Global Bay Mobile Technologies.
Global Bay’s mobile technology, coupled with VeriFone’s secure mobile payment technology, offers retailers a comprehensive and integrated suite of mobile applications that are expected to transform the in-store retail experience. These applications include Mobile POS, Clienteling, and Store Inventory Management.
Global Bay will operate as an independent business unit within VeriFone. Global Bay CEO and co-founder Sandeep Bhanote has been appointed vice president and general manager of VeriFone’s Mobile Retail Systems business and Global Bay’s entire management, technology, sales and support staff will continue in their present roles within this organization.
VeriFone’s industry-focused software solutions span every facet of global payments and provide tremendous benefits at every touch point for merchants, financial institutions and service providers. Global Bay’s next-generation mobile retail software significantly enhances retailer-to-consumer interaction and supports VeriFone’s strategy to bring the power of mobile into the world of retail and payments. The GlobalBay product name will be retained and strengthened with the VeriFone global brand.
