With a state-of-the-art key injection facility and dedicated key injection services team, retailers benefit from even greater efficiencies and cost savings with a consolidated IT solution from tekservePOS.
tekservePOS, a POS technology and IT solutions provider, is excited to be able to better serve its customers by offering key injection services for pin pad devices. Since proper key injection is crucial to protecting PIN / credit card information, retailers need to be able to trust the partner providing this service. As a Certified ESO (Encryption Service Organization) with a state-of-the-art key injection facility, tekservePOS can now become an integral part of your PCI strategy by providing the highest level of security and compliance with every key injection performed
“Security is paramount when it comes to managing our client’s Key Components and the various life cycles of that Key – from transport, to storage, to successful injection of the key into your PED device,” explains Kurt Allseitz, Operations Manager / Key Administrator. “Being a registered ESO, tekservePOS is in compliance with all of the Network Operating Rules for Star, NYCE and Pulse. We follow all applicable ANSI standards and our performance is measured and audited against the ANSI X9/TR-39 standard. In addition to all certifications, we have formed a highly trained and certified Key Injection Services Team committed to providing secure, reliable and timely key injection services to support the growing needs of our customers.
tekservePOS is registered with all major processors. To date, the Key Injection Services Team has injected thousands of units successfully, all traceable by serial number through tekNET, a custom web portal, allowing 24/7 visibility from injection to end-of-life. In addition, all units are stored in secure equipment storage with limited personnel access to protect pin pad devices and other sensitive equipment 24/7
To help retailers consolidate vendors within their businesses, retailers can utilize Key Encryption Support Services which includes hardware procurement (Authorized VeriFone, Ingenico and Hypercom reseller), deployment and staging services including custom software loads, warranty / maintenance management and proper PED disposal.
“The Key Injection offering will not only allow us to serve our customers better at the acquisition of assets, but also in warranty and maintenance management,” explains John Pruban, tekservePOS. “After diagnosing pin pads repairs, we often find that most only need to be re-injected. With this new offering, we can handle the key injection and get units back to your store much faster than having to send them out to the OEM”
