By consolidating The Container Store’s hardware purchasing through tekservePOS, McGrath says the company has saved both time and money. “We are achieving real economies of scale and it also saves me time having to chase after five different suppliers to see where my equipment is, and if it will arrive on time. The tekservePOS team handles all of that for us seamlessly, which has been a huge help.”
JCPenney was founded on principles of service and quality by James Cash Penney. His first store was named The Golden Rule to reflect the values of knowledgeable, caring customer service. Today, JCPenney has continued their commitment by focusing on empowering its associates with a sense of ownership in order to achieve their goal of high quality service and repeat business. To drive that success, JCPenney has been on the forefront of the retail industry in using the latest technologies to maintain compliance, deliver training, and develop career success for each associate.
Early in 2009, a major office supplies retailer refreshed their the Phaser 8860. The client’s migration to the Phaser 8860 and using an improved on-site service methodology will result in millions saved in supplies and service costs. By Clients own estimates they calculated their three year savings using the 8860 across 1525 stores to be 6 million dollars.