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POS + IT Managed Services

Streamline your operations with one managed service provider.

 

Technical Services

 

 

Asset management and staging / configuration services that are scalable to meet any demands.
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Field Services

 

 

Reliable on-site support 24/7 nationwide for installations, wiring, site surveys and break / fix.

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Project
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Detailed project planning, execution strategies and quality control for on-time, in-budget results.
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Help Desk Services
 

24/7 Tier 1, 2 and 3 Support for Aloha, XPIENT, Maitre’D, tekRETAIL and more.
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Hardware Solutions

Best-fit solutions to meet the needs of your business and budget.

 

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Software Solutions

Highly flexible and cost-effective software options.

 

  • tekRETAIL Suite for improved operations and enhanced customer service.
  • Help Desk - 24/7 Tier 1, 2, 3 and 4 Support for tekRETAIL, Aloha, XPIENT, Maitre’D.

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Latest Retail and tekservePOS News

tekBLOG
Thursday, August 26

The de facto standard for POSservice within most retailers is a 24/7,4 hour response across all locations, all lanes, all the time.

 

While there is mostcertainly a sense of security to be gained as well as a genuine need for someretailers to have a service provider that can respond to problems within 4hours of alerting them of an issue, the big question emerging now is: Is itnecessary that every issue, regardless of severity, be addressed within 4hours?

Thursday, August 12

By Leslie Hand, IDC Retail Insights

Retailers, including Dillard's, JCPenney, Bloomingdale's and American Apparel have publically talked about their RFID tagging efforts over the course of the last couple of years, with no particular public attention or concern. But when news was released that Walmart is RFID tagging garments, the media went nuts as claims ran the gamut from concerns about consumer privacy and surreptitious motives to RFID redo circa 2004.

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